Contact Microsoft support

Information how to contact Microsoft support

Microsoft support can help with:

Steps to contact Consumer support for Windows Apps

  1. https://support.microsoft.com/en-us/contactus?wa=wsignin1.0#
  2. Click on Services & apps
  3. Choose Windows
  4. Choose Technical support (Errors and other performance problems)
  5. Here you can choose your preferred support method:
    • Chat online with a Microsoft Answer Tech (This is a live online chat option and you can ask questions for consumer problems, such as errors when installing apps or how to receive updates to apps. Also quick answers, but sometimes there is a wait time for chat.)
    • Call me as soon as possible (This is a callback option where you will get a callback ASAP. This varies based on the number of callers at that time, but there is a timer below this option telling you the wait time.)
    • Schedule a call (This is a callback option where you can set the callback to your own schedule. You do not have to wait to talk to an agent.)